Join Our Team

Be part of a team passionate about our vision of creating a world where we all have the skills to support people experiencing mental health problems.

Help Us Drive Meaningful Change

Mental Health First Aid Australia’s purpose is to provide high-quality, evidence-based, accessible mental health first aid education to everyone.

We believe that by empowering individuals with the knowledge, skills and confidence to recognise, respond to and support those experiencing mental health problems, we can help create a culture of care and drive meaningful change across communities and workplaces nationwide.

We are a values-based organisation that recognises each team member’s expertise, creativity, contribution and unique perspective.

We foster a collaborative, inclusive and innovative environment and are strongly connected to our purpose.

Our head office is based in Melbourne’s CBD. We have a dedicated national team of approximately 60 staff who bring expertise in a range of disciplines, including education, research, customer service, human resources, information technology, quality improvement and marketing.

Why Work With Us?

Mental Health First Aid Australia offers employees a range of benefits, including:

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Generous salary packaging options available

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Supportive and Inclusive culture

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Training and Skills Development

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Contribute to an Organisation making a difference

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Regular Well-being activites

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Flexible Working Conditions

Current job opportunities

Browse our current employment opportunities to see how you can make an impact with Mental Health First Aid Australia.

Business Analyst

How to Apply:

If you are looking for a new and exciting challenge, apply by forwarding a one-page cover letter and your resume to careers@mhfa.com.au.

To discuss the role, contact Mitchell Bailey, Technology Manager, mitchellb@mhfa.com.au.

Applications close 4 May 2025.

  • Leading Mental Health Educational Provider 
  • Full-time permanent position 
  • Hybrid work – Melbourne CBD 

About the Role:

This role will deliver precise business analysis, partnering cross-functionally to assess operational improvement initiatives, apply process mapping, ideation, and root cause analysis techniques.

Your ability to conduct in-depth data analysis, support system implementations and gather business requirements to align technology solutions with business goals is integral to success in this role. Strong data and analytical skills are essential.

    Key responsibilities of the role:

    Key responsibilities of the role include:

    • Systems configuration optimisation
    • Assisting with the development of a data warehouse
    • Data integrity
    • Business intelligence and reporting
    • Assistance in implementations of new systems
    Culture and Benefits:

    At Mental Health First Aid International we embrace our differences as we know that diversity helps us to innovate and make the biggest impact possible.

    We encourage applications from diverse backgrounds including people with lived and living experience of mental health, Aboriginal and Torres Strait Islander people, people from culturally and linguistically diverse backgrounds and people of all ethnicities, faith, disability, socio-economic background, sexual orientation and gender identity.

    Our benefits include:

    • Salary Packaging
    • Employee discounts at popular retailers
    • Flexible working conditions
    • Ongoing opportunities for Professional Development
    • Employee Assistance Program for confidential wellbeing support
    • Contributing to an organisation that is working towards a world where we all have the skills, knowledge and confidence to help someone experiencing a mental health problem.

    To ensure equality in recruitment, development, retention, and promotion of staff, and that no-one is disadvantaged on the basis of their gender, cultural background, disability, sexual orientation or identity. Applications are encouraged from all sectors of the community, and we strongly encourage applications from the Aboriginal and/or Torres Strait Islander community. 

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