Standard Mental
Health First Aid for Financial Professionals

Equip adults with the knowledge, skills, and confidence to recognise, understand and respond to a co-worker, client, or another adult, experiencing a mental health problem or mental health crisis.

INTERVENE EARLY

Recognise the warning signs of mental health problems in other adults.

OFFER SUPPORT

Learn the skills to have an open, supportive conversation about mental health.

RESPOND IN A CRISIS

Respond across a range of crisis situations where an adult may be at risk of harm.

REDUCE STIGMA

Reduce stigma and increase support for adults experiencing and living with mental health problems.

Standard Mental Health First Aid for Financial Professionals teaches participants how to provide initial support to another adult who may be experiencing a mental health problem or mental health crisis, until professional help is received or the crisis resolves.

Course participants learn about the signs and symptoms of common mental health problems in adults, how to recognise and respond to an emerging or worsening mental health problem, and the treatments and supports available.

Using a practical, evidence-based action plan, course participants learn how to approach someone they are concerned about and initiate a conversation about those concerns. Participants also learn how to offer initial support and information and how to encourage the person to seek professional help or other supports.

Adults who complete an Industry course become Mental Health First Aiders (MHFAiders), equipped with the knowledge, confidence, and skills to provide someone with mental health information and support when it matters most.

This course is recognised by Suicide Prevention Australia as a safe, high-quality, and effective suicide prevention program. Learn more.

Watch this short video to learn more about our course.

Course information

Delivery format

Blended Face-to-Face
Blended Online

Duration

12 hours

Take the next step

For individuals or small groups

For larger groups

Why MHFA?

Evidence-based: All Mental Health First Aid courses are based on guidelines that are informed by people with lived experience, their caregivers, and mental health professionals.

Rigorously evaluated: Evaluations consistently show that Mental Health First Aid training improves participants’ knowledge of mental illnesses and their treatments, and confidence in providing mental health first aid to individuals.

Skills-based: Teaches the practical skills, knowledge, and confidence to make a difference.

Internationally recognised: Over 6 million people trained in Mental Health First Aid across 25 countries.

Learning Outcomes

Upon completion of this course participants will be able to: 

  • Recognise the signs and symptoms of mental health problems in adults 
  • Use an evidence-based action plan to initiate a mental health first aid conversation 
  • Know the barriers to help-seeking and how to overcome these 
  • Assess for a range of crisis situations and provide initial support 
  • Understand the prevalence and impact of mental illnesses, risk factors and treatments and supports available 
  • Apply self-care practices as a Mental Health First Aider 

Course Content

This course covers common and disabling mental health problems and crisis situations. Participants learn how to apply mental health first aid to adults across a range of situations, including:

  • Depression
  • Anxiety
  • Psychosis
  • Substance use problems
  • Suicidal thoughts and behaviours
  • Panic attacks
  • Non suicidal self-injury
  • Traumatic events

The course includes content, crisis situations, case studies and videos, tailored to the unique needs of Financial Professionals and adults working in the finance sector.

Suitability

Suitable for individuals working in the finance sector.

Adults (aged 18+) can attend.

Duration & Format

These courses can be delivered in 1 of 2 ways: 

Blended: self-paced eLearning (5-7 hours), followed by a 4-hour face-to-face session  

Online: self-paced eLearning (5-7 hours), followed by 5-hour videoconferencing session 

All sessions are led by an MHFA trained and Licensed Instructor. 

Accreditation

You can complete the short assessment at the end of a course to become an Accredited Mental Health First Aider (MHFAider). 

Accreditations are valid for 3 years. 

Learn more about the role of an MHFAider

Course Fees

Mental Health First Aid Australia does not employ the Instructors that it trains and licenses. Therefore, each Licensed MHFA Instructor has the autonomy and flexibility to set their own course fees. Course fees do vary for many reasons which can include course type, individual Instructor qualifications and credentials, course venue, course location (metropolitan vs regional locations), course catering and any course participant subsidies that may be available as a result of a community grant.


This Instructor knew how to apply the knowledge specifically to our industry and had a good level of knowledge about the conditions. I loved the way the instructor has helped me think about mental health in a different way.

This Instructor knew how to apply the knowledge specifically to our industry and had a good level of knowledge about the conditions. I loved the way the Instructor has helped me think about mental health in a different way.


The mix between being taught and the practical application kept the class engaged. The environment created was one where participants felt safe to ask questions.

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