How to talk about suicide – your words matter

Having a conversation, Understanding mental health

Comforting Someone Illustration

Suicide is a tragic and largely preventable cause of death. Sadly, it is still a leading cause of death in Australia across many age groups, impacting people from all walks of life. Despite this, it can be helpful to keep in mind that most people who have suicidal thoughts and behaviours do not want to die. They are usually experiencing significant despair and want their pain to end. This means that people with suicidal thoughts and behaviours will often respond positively to offers of support.

Learning to safely talk about suicide can be helpful to you and those around you. Many people feel uncomfortable or worried talking about suicide, and this is understandable. It can feel like a challenging, personal or even unsafe topic, but that doesn’t have to be the case.

Safely talking about suicide can lead to life-saving prevention and intervention. Your words and actions can save a life.

Why is suicide such an important topic?

Suicide is a global issue impacting individuals, families, communities and economies. On average, nine Australians die by suicide each day (ABS, 2020). Every year, tens of thousands of people have suicidal thoughts or make a suicide attempt. Despite the confronting figures, suicide is something that can be prevented.

While clinical supports and professional crisis services are essential to someone who is at risk of suicide, there is also an important role that you can play. Having people in our families, workplaces, schools and communities, who can recognise suicide risks and signs, make an approach, open up conversation, offer support and provide follow-up is vital. It provides a safety net for someone who might otherwise not access support. It also shows that people care. Reaching out with genuine concern and empathy can make a difference.

The way we talk about suicide matters

The way we do and don’t talk about suicide can have a direct impact on those around us. It used to be thought by many that talking about suicide could ‘put ideas into a person’s head’ and so even words of support were often avoided. This avoidance is not helpful. The real and perceived stigma around suicide can be the reason that many people don’t get the help they need.

They need to understand that they are not alone. They may need assistance to process their thoughts and actions, come up with a plan for safety, and to get help. At the same time, talking about suicide needs to be done in a careful and considered way.

Quick tips

  • Normalise conversations about mental health, feelings, worries and help-seeking.
  • Take all conversations or discussion about suicide seriously.
  • Use correct terminology and empathetic, respectful language when talking about suicide.
  • Avoid language that is stigmatising, sensational or blaming when talking about suicide.
  • Always act if you think there might be a risk that someone is thinking about suicide.

Understanding suicidal thoughts and behaviours

Despite the relative prevalence, suicide is still an extraordinary event that can largely be prevented. A person who is having thoughts of suicide, taking steps to take their own life, or attempting suicide, is usually in so much pain that they believe suicide will provide relief or an answer to their troubles. They may convince themselves that others will be better off without them. Often suicide is a sign that a person has lost all hope of feeling better.

In some instances, suicide attempts can also be a desire to communicate despair and anguish to others. It can be an action that seeks to change how others treat them, to convey desperation, or to get help.  This does not mean that suicidal ideation is attention seeking, and it should never be viewed that way.

While people with mental illness are at increased risk, not everyone who thinks about or attempts suicide has a mental illness. Suicidality affects all different types of people across locations, ages, sexes, genders, cultures, religions, socio-economic statuses, and lifestyles. It can be influenced by physical, mental, environmental or circumstantial factors.

Who is at increased risk of suicide?

There are some risk factors that can put a person at increased risk, but remember, these factors don’t need to be present for a person to be at risk of suicide.

Risk factors:

  • Mental illness
  • Poor physical health and disabilities
  • Previous suicide attempts
  • Previous non-suicidal self-injury
  • Recent troubling or distressing life events e.g. relationship breakup, financial distress
  • Significant loss, trauma or grief
  • Previous physical or sexual abuse
  • Knowing someone else who has suicided or exposure to suicide by someone else.

Populations with heightened risk:

  • Men
  • People in certain ‘high-risk’ industries/jobs
  • Aboriginal and Torres Strait Islander people
  • LGBTQI+ people
  • People in detainment/prisons
  • People in rural and remote communities
  • People in some age cohorts

    Recognising suicide risks and signs

    Suicides generally do not happen suddenly. They are usually preceded by warning signs in the way the person talks or behaves. By knowing the signs, we can be better prepared to recognise someone at risk.

    • Talking or writing about suicide, killing or hurting themselves
    • Preoccupation with death and dying
    • Reckless behaviours or engaging in sudden high risk or harmful behaviours
    • Taking steps to prepare for suicide – seeking access to or information about medications, weapons, locations, or other means
    • Increased or harmful use of alcohol or drugs
    • Withdrawal from friends, family and work – lack of life participation
    • Persistent low moods, sadness, deep sorrow
    • Seeming increasingly agitated, anxious or distressed
    • Dramatic or uncharacteristic mood or behavioural changes including a sudden relief from depressive symptoms
    • Sleep disturbances including insomnia or sleeping too much
    • Rage, anger or lashing out
    • Conveying they feel trapped, lost or hopeless in their situation
    • Losing sense of purpose or direction in life
    • Giving away personal items or making preparations for after death

    Remember: While these signs don’t necessarily mean a person is at imminent risk of suicide, they can be indicators. If you notice someone behaving in a way that is worrying, it is worth starting a conversation.

      Supporting someone to prevent suicide 

      If you are concerned about someone or suspect they may be at risk of suicide, then it’s time to take action. It might feel like a hard conversation to have, but it is worth it.

      1) Prepare yourself

      • Get yourself physically and emotionally ready. Remember that being calm and empathetic, is more important than knowing ‘all the right things to say.’
      • Be mindful that there may be difference in culture, beliefs, age and gender. Try to be open to their preferences for communicating and respect differences.
      • If you feel unable to ask the person about suicide, then find someone else who can.

      2) Make the approach

      • Act promptly. Even a mild suspicion can be an indication and is worth acting on.
      • Express your concern using conversational language. It can be helpful to point out some of the behaviours or changes you’ve noticed.
      • Use calm, non-judgemental language and convey that you’re willing to help.
      • If the person is not receptive to talking with you, respect their boundaries, but offer to find someone else who they can talk to.

      3) Ask the question

      • This is often the hardest part but remember how important it is and that it can save a life.
      • Ask the person directly if they are thinking about suicide. This demonstrates your willingness to have the conversation. Often people will not express their suicidality unless asked directly. Ways to ask can be simple:
        • “Are you having thoughts about suicide?”
        • “Are you thinking about killing yourself?”
      • Try not to use leading or judgemental language as it can shut down the truthful response e.g. don’t say “You’re not thinking about suicide are you?” or “You wouldn’t do something stupid would you?”
      • Don’t be embarrassed, worried about offending them, or reluctant because you think you will ‘put ideas in their head’. Asking a person if they are suicidal will not increase their risk of acting on suicidal thoughts, but it can be the first step in getting help.
      • Be as relaxed, calm and patient as you can, and ready to listen to their response even though it can be confronting.

      4) Continue the conversation

      Be supportive and understanding and listen with undivided attention.

      • Open body language and a gentle voice can help.
      • Don’t interrupt or change the subject.
      • Don’t feel you need to rush to offering solutions – it’s more important to explore the person’s feelings and for them to feel heard.
      • Encourage the person to share their thoughts, feelings, and details about their problems and suicidal thoughts.
      • Let the person explain their reasons for thinking about suicide, and don’t dismiss these as trivial or invalid.
      • Allow them to openly express their emotions (they may cry, yell, swear, etc)
      • Acknowledge the courage the person is displaying by sharing with you.

      5) Words of support


      • Use supportive, empathetic and genuine language.
      • Keep the conversation going – ask open ended questions.
      • Use active listening without rushing or cutting the person off.
      • Be calm and patient with the conversation.
      • Focus on the person and their feelings and experiences.
      • Summarise or repeat what the person is saying to clarify and understand.
      • Respect the person’s boundaries and preferences for how to talk about it.
      • Use the word suicide, and correct language such as ‘die by suicide.’



      • Dismiss or trivialise the person’s concerns or feelings.
      • Argue over whether suicide is right or wrong.
      • Doubt whether the person is really suicidal or imply you don’t believe them.
      • Jump to solutions, ‘easy fixes’ or minimise the problem.
      • Interrupt with opinions, feelings or stories of your own.
      • Use guilt, threats or shame e.g. talk about ruining lives or religious implications.
      • Lose interest, get frustrated or decide that it’s too hard to continue.
      • Test or incite the person e.g. ‘call their bluff’ or tell them to ‘go ahead’.
      • Be dismissive, glib or over-simplify e.g. ‘cheer up’, ‘you’ll be fine.’
      • Use inflammatory, judging or stigmatising language e.g. ‘commit suicide’, which implies wrong-doing, or refer to past suicide attempts as ‘failures’ or ‘successes.’

      6) Assess immediate risk level

      The following imminent risk indicators can be assessed through conversation – ask for specifics.

      • Does the person have a plan for suicide (where, when and by what means)?
      • Has the person taken any steps or preparations to start ending their life?
      • Has the person previously attempted suicide?
      • Is the person immediately influenced by drugs and/or alcohol?
      • Is the person hearing voices or seeming detached from reality?

      If the answer is ‘yes’ to any of the above, then the person may be at heightened immediate risk of completing suicide. People at the highest risk of suicide in the immediate or future are those who have a plan. It should be noted however that those without a plan, can still be at risk and intervention is key.

      7) Keep the person safe

      • A person who is suicidal should not be left alone. Stay with them or connect them with someone to keep them safe.
      • Reassure the person that there are options, supports and ways to keep safe.
      • Develop a safety plan together with the person – involve them in the steps.
        • Focus on practical things that can be done, not what shouldn’t be done.
        • Be clear and assign steps – who will do what and when?
        • Identify a length of time that this plan can take place in e.g. over the next hours or days. Hitting these milestones can be a sense of achievement.
        • Provide the person with options for support including contact numbers for crisis lines, emergency contacts or a GP.
        • Link the person with supports or positive resources that have helped them in the past.
        • Connect the person with any helpful family, friends, or other people that can follow the safety plan – everyone needs to be on the same, supportive page.
      • If the person refuses to follow a safety plan or you feel you are not getting anywhere then you can ask their permission to contact a medical professional, counsellor or crisis line on their behalf.

      8) When to escalate or refer

      There are times when keeping someone safe will be difficult or not possible. This is not your fault. You may need to seek assistance from emergency services such as police or ambulance, or from medical and mental health professionals in the following circumstances:

      • If the person is actively hurting themselves or is behaving in a way that endangers you or others.
      • If the person has an immediate suicide plan, the means to follow through with that plan, and does not respond to steps to keep safe.
      • If the person is a child or adolescent (a more active and direct approach may be required, and other mental health supports should be brought in).
      • If the person is experiencing psychosis or is physically or mentally incapable of keeping safe.
      • If the person has a weapon (call the police and ensure they know that the person has suicidal intent).

      9) Self-care and safety

      Providing care and support to a suicidal person is hard work, and can be physically, mentally and emotionally confronting and exhausting. Keeping yourself safe and well is of the utmost importance.

      • If your physical safety is at any point at risk, take steps to keep yourself safe.
      • Be prepared for the person to express all sorts of words, actions and emotions that can be confronting.
      • Try not to take their words or behaviours towards you personally – remembering that the person is not in a good place.
      • Remember that while you can follow all the steps provided the person’s behaviours and outcomes are not a reflection on you.
      • Practise self-care: rest, eat well, get plenty of fluids, and do things that bring you a sense of wellbeing and happiness.
      • You are not alone – help is also available to you– talking with others such as friends, family or mental health professionals can help.
      Options for additional support and crisis response include:


      • Workplace Employee Assistance Program
      • School Counsellor, Chaplain or Psychologist
      • MensLine Australia on 1300 789 978
      • Police or Ambulance – 000
      • Beyond Blue on 1300 22 46 36
      • Headspace on 1800 650 890

      For more information on suicidal thoughts and behaviours – including understanding facts versus myths, visit this guide from the World Health Organisation:

      Learn More About our Training

      Understanding how to talk about mental health is an important skill. Many people feel uncomfortable and unprepared and this can mean the conversation never starts at all. Mental Health First Aid courses teach you how to recognise the signs and symptoms of mental health problems or a crisis such as thoughts of suicide. You’ll gain the confidence to give the most effective support you can and learn how and when to recommend and access professional help.

      A conversation could change a life and learning the right skills can make the difference.

      Click below to learn more about our full range of courses.

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      Covering a wide range of current and topical issues and taking a closer look at some of the common types of mental health problems, our articles are the perfect way to enhance your knowledge and understanding.

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