A gambling problem is a mental health problem that can sometimes accompany other mental health problems – like depression, anxiety and substance use problems.
People gamble for many reasons – for fun, excitement, social connection or the chance to win money. But when gambling becomes harmful, these motivations can shift. Gambling may become a way to escape problems, make up for lost money, or rebuild self-esteem.
If you think someone you know may be experiencing gambling problems, you can support them by taking the time to listen, check in and offer help. These small, thoughtful steps can help you make every conversation matter.
Pick your moment wisely
Conversations are often more effective when you’re both calm and distraction-free. Choose a private, safe space where you can really listen. A good chat over a cuppa will always beat a rushed comment on the go.
Use “I” statements, not “you” statements
How you frame your words matters. Instead of “You’re wasting all your money”, try “I feel worried when I see you stressed about money”. It shows care without blame or accusing, and makes it easier for the person to open up.
Suggest, don’t lecture
Offer options, not solutions or orders. “Would you feel comfortable talking to a gambling counsellor?” is more supportive than, “You need to get help”. It’s about walking alongside them, not pushing them.
Know the support services
Having resources on hand can be powerful. From information about professional counselling and self-exclusion tools to financial advice and peer support groups, there are many helpful, confidential options available. The earlier someone reaches out, the easier recovery can be.
Be patient – change takes time
Recovery isn’t a straight line. There might be setbacks or relapses. Your role isn’t to fix the problem – it’s to encourage, support and celebrate the wins. Every step forward matters.
Supporting someone through gambling problems can feel tough, but you don’t have to do it alone. Your compassion, your words, and your presence can be the first step to change.
Learn the skills
Understanding what gambling problems looks like and knowing how to help can make it easier to support someone when they need it most. Conversations about Gambling and Talking about Gambling can help empower you to support someone in their time of need.
Mental Health First Aid has partnered with the Office of Responsible Gambling NSW to deliver free Conversations about Gambling and Talking about Gambling courses to NSW residents.
